IT outsourcing: what it is, pros and cons, who it is suitable for

In order to successfully conduct business, companies can not do without IT-infrastructure at their enterprise. This requires specialists: IT developer, system administrator, programmer. It is not always profitable to keep a separate staff of IT-specialists, so now IT-outsourcing service is becoming more and more popular. Let's consider what it includes, pros and cons, and to whom such service is suitable.

What is IT-outsourcing

When one company completely undertakes to ensure the operation of the enterprise computer system, software, it is called IT-outsourcing. What services can be ordered:

• Specialists conduct a complete analysis of the company's IT structure. They determine what can be improved, expanded, where there are errors.
• The specialist comes to the enterprise and cleans computers, reinstalls programs if necessary, maintains office equipment: printers, copiers.
• System administrator outsourcing company remotely configures the client's computer network.
• The outsourcing company can rent cloud services, solve cybersecurity problems, perform data backup, etc.

Pros and cons of outsourcing

Advantages of IT-outsourcing:

• An outsourcing IT company hires experienced professionals who provide high quality services.
• The IT structure of the enterprise is worked out by a team of professionals comprehensively.
• The outsourcing company gives guarantees and is responsible for the way the employees perform their work.
• The services of an outsourcing IT-company are much cheaper than maintaining an IT-department at the enterprise.
• Specialists of a reliable outsourcing company are always ready to provide their services according to the contract. If an IT-specialist is on the staff of the enterprise and falls ill, there is no one to replace him.
• The outsourcing company fully controls the work of the IT-collective. It assumes social obligations to pay for sick leave, vacations, make the necessary tax deductions and arrange medical insurance.

Disadvantages of IT-outsourcing:

• The specialists of the outsourcing IT company may be low-qualified, so it is important to choose very carefully with whom to cooperate.
• There is a risk of leakage of confidential information that concerns the enterprise, because employees of the outsourcing company have access to a lot of data.
• Due to low competition, the outsourcing company may lower the quality of services.

Who IT-outsourcing is suitable for

Outsourcing services in the IT sphere are especially needed in such cases:

• A startup company that has not yet developed an IT structure.
• The company already has a computer network and uses software, but needs to expand.
• It is necessary to work better with databases and optimize the workflow of employees as much as possible.
• It is necessary to reduce the staff of IT-specialists at the enterprise, and it is more profitable to outsource this work.
• Small business that finds it unprofitable to keep an IT-employee on staff.
• Large business that wants to optimize IT processes.

In order for outsourcing to be profitable and really improve the IT infrastructure at the enterprise, it is important to choose a reliable company. To do this, you should familiarize yourself with its official website, look at cases and search for reviews on third-party sites.